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Find answers to common questions
Getting Started
How do I compare my bill?
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Do I need to create an account?
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What types of bills can I compare?
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Is it really free?
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Bill Upload
What file formats are supported?
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What information is extracted from my bill?
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What happens to my bill after I upload it?
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The AI extracted incorrect information. What should I do?
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Understanding Results
What does my percentile ranking mean?
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How are comparisons calculated?
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What is the "loyalty tax"?
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Why does my comparison show limited data?
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Account & Privacy
How do I delete my account?
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Is my data secure?
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Can I download my data?
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How do I change my email or phone number?
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Reminders
How do renewal reminders work?
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When will I receive reminders?
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How do I turn off reminders?
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Wall of Shame
What is the Wall of Shame?
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How are providers ranked?
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My provider isn't listed. Why?
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